OKTORA, Saptiadi; DEWI PURNAMAWATI. PENGARUH KEHANDALAN DAN KETANGGAPAN PELAYANAN TERHADAP KEPUASAN PASIEN DI INSTALASI BEDAH SENTRAL: SCOPING REVIEW. Cendekia Medika: Jurnal Stikes Al-Ma`arif Baturaja, [S. l.], v. 11, n. 3, p. 636–641, 2026. DOI: 10.52235/cendekiamedika.v11i3.875. Disponível em: https://jurnal.stikesalmaarif.ac.id/index.php/cendekia_medika/article/view/875. Acesso em: 19 sep. 2026.